Caring for your loved ones with compassion and dignity

About the home

Crossways Residential Home

At Luminous Care Group, we are proud to support the residents of Crossways Residential Home, a welcoming 24-bed care home located just a short five-minute walk from the beautiful Sheringham seafront and town centre. There are transport links close by, including the award-winning heritage railway, the Poppy Line.

Crossways offers a warm and homely atmosphere, surrounded by a lovely garden where residents can relax, enjoy nature, and socialise. The team provides person centred support tailored to each individual’s needs, with a focus on dignity, comfort, and well-being. There are many activities to choose from, and the home has strong links with local North Norfolk groups. Hearty home baked food is the norm with lots of choice on offer.

Our experienced and friendly care team ensures that every resident feels safe, supported, and part of a caring community. We believe that everyone should have the opportunity to lead a meaningful and happy life.

Alistair Betts

Home Manager

In my early career, I trained as a chef - but quickly realised I was no Raymond Blanc! I then spent eight years working as a Verger in a cathedral in the North of England, a role that combined both ceremonial duties and customer service. (If you’d like to know more about that, please do ask!)

I moved to North Norfolk in the autumn of 1999 to begin my mental health nurse training at the University of East Anglia. I qualified in 2002 and started my nursing career as a junior staff nurse in a nursing home near Holt, supporting working-age adults with mental health needs. Over the next five years, I progressed through a number of roles and became a registered manager in 2005.

After spending some time working for myself while my four children (two boys and two girls) were young, I went on to manage several residential and nursing homes across Norfolk and Cambridgeshire. In 2010, I took on my first regional post, supporting multiple homes across England and Scotland. Since then, I’ve held senior positions in regional quality assurance and operations, including a four-year spell as Quality Director for the NHS 111/Out-of-Hour’s service, and more recently overseeing a portfolio of care homes for older people from Norfolk to County Durham.

I can’t say I miss the 2am drives to Bridlington in East Yorkshire! It has always been my goal to return to a home manager’s role in North Norfolk, and I’m delighted to have the opportunity to support Crossways at this stage of my career.

Outside of work, I enjoy spending time with my family and my cockapoo — and I’m even thinking about adding another one to the family. Who knows, they might end up helping me out at Crossways too!

I believe in maintaining an open-door approach, so please feel free to contact me anytime if there’s anything you’d like to discuss. I look forward to building positive relationships with everyone connected to Crossways.

– Alistair

Types of care

Caring for adults over 65 yrs

Caring for adults over 65 years requires a compassionate and tailored approach, emphasizing their physical, emotional, and social well-being.

Caring for adults under 65 yrs

Through holistic care and a compassionate approach, Sun Court Nursing Home aims to provide younger adults with a nurturing and inclusive space to thrive.

Dementia

Dementia care at Sun Court Nursing Home focuses on providing specialized support to individuals experiencing memory loss, cognitive decline, or other symptoms associated with dementia.

Mental health conditions

At Sun Court Nursing Home, our mental health care services are designed to support individuals managing conditions such as anxiety, depression,

Physical disabilities

At Sun Court Nursing Home, we provide compassionate and tailored care for individuals with physical disabilities, ensuring they receive the support

Sensory impairments

At Sun Court Nursing Home, we provide specialized care for individuals with sensory impairments, ensuring their unique needs are met with sensitivity and expertise.

This service is run by Luminous Care Group Limited, within Norfolk local authority

We at luminous care group are dedicated to providing excellent care that is consistent in its quality and expertise.

Excellence in Every Service

client satisfaction

Care & Facilities

Trusted for Compassionate, Personalized Support

We provide supportive, compassionate and highly qualified nurses for all your nursing and medical needs

CQC rating

We’re Take Care of Your Problems Carefully

24/7 Availability

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We provide supportive, compassionate and highly qualified nurses for all your nursing and medical needs

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